INSIGHTS + IDEAS
Thoughts, sketches, concepts, musings…
The Rise of the ‘M’ Talent Model
The T-shaped model defined the last generation of talent.
The M Model defines the next generation: multidimensional, integrative, and built for reinvention.
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Humanity in a World of Machines
Building the businesses of the future relies on not only adopting AI but reinventing humanity’s relationships with machines — and investing in human creativity and ingenuity more than ever before.
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Change, by Design
Why change can feel both slow and incremental — and sudden and transformative. Real disruption-driving innovation, regardless of technology’s presence, must be led by design and insights into human behavior.
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Data, Design, + Content
What brands mean to consumers and customers has remained fairly consistent, as the real connection people have to a business. How brands are built and nurtured to thrive in an era of channel proliferation, however, I believe is changing dramatically, with data, design, and content being the critical elements that brands need to thrive in a modern marketplace.
Empathy as a Leadership Superpower
Empathy is far more than being kind and sensitive. It is about being capable of viewing the world from others’ perspectives and enriching your own view and understanding. I also believe this quality is one of the most critical traits for effective leadership — made even more important in the age of AI.